PROGRAM SPECIALIST II 227 (29)
/Salary: $43,833 to $48,026 Annually Salary is based on education & experience
Employee Benefits: Health Insurance (agency pays all but $15.00 per month for employee only), Dental Insurance (agency pays all cost for employee only), Life Insurance (agency pays all cost for employee coverage that’s equal to 1 ½ time annual salary, with employee option to purchase additional coverage for employee and/or spouse, Sick Time (accumulate 8 hours per month with maximum 1045 carryover hours per year), Vacation Time (accumulate 9 to 15 hours per month depending on number of years employed), Paid Holidays (10 paid holidays off per year), Bereavement Leave (up to 3 paid days of bereavement leave), 403-B Retirement (employee contribute 5%-30% of salary and agency match 6%).
Job Description: IDD Provider Services Program Specialist II is responsible to provide day-to-day supervision and contract performance of the Center’s HCS and TxHmL Medicaid Waiver Provider services programs. Responsible for staff supervision and monitoring staff performance; reviews and monitors services and contract requirements as performed by provider services team and contractors; gathers data, reports, and perform audits on program performance for required documentation and productivity and to improve service delivery models and increase utilization of services to better meet individuals’ nee, oversight of program financials, and other quality assurance measures; Responsibilities include negotiate waiver contracts and monitor compliance and programmatic service delivery; coordinate and supervise implementation of internal services; provide monitoring and training in the performance of duties to staff working within the programs; Monitor monthly and annual expenses for programs and services.
Education: Requires a bachelor’s degree or advanced degree from an accredited college or university with a major in behavioral, social, or human service field, including but not limited to psychology, social work, medicine, nursing, rehabilitation, counseling, sociology, human development, gerontology, educational psychology, education, and criminal justice and general knowledge of HCS and TxHmL program requirements is required;
Experience: Minimum 2 years’ experience as IDD Service Coordinator or HCS or TxHmL Case Manager; at least one year supervisor experience is preferred; must be able to work independently as well as with a team. Must be computer literate, requires excellent verbal and written communication skills, requires excellent organization skills, including the ability to meet rigid timelines and manage multiple priorities. Good organizational and time management skills are a must. General knowledge of IDD, social service network; knowledge of Medicaid waiver program services; skill in determining individual needs assessment and the ability to respond to changes required; ability to comprehend and implement program goals.
Hours of Work: 8:00am—5:00pm Monday through Friday; may require after-hours flexibility to meet the needs of the person in service/program.
Licenses/Certification: Must have a valid Texas driver’s license and must be insurable by Agency insurance; Must successfully complete Agency, HHSC, and TAC required programmatic training within allotted timelines as applicable.
Physical Requirements: Ability to drive a vehicle; must have reliable transportation and a good driving record; Lifting up to 30lbs, walking, sitting, standing, operating a motor vehicle, operating office equipment including a computer, ability to talk, see and hear (with aid), ability to read, write and count, ability to maintain confidentiality, ability to work closely with others.
Facility: Waiver Provider Services, 1504 South Texas Avenue, Bryan, TX; travel required to all seven counties in service catchment area
